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Thank you for your interest in Kreelaan, where luxury meets affordability. If this is regarding an order, kindly include your order number and a brief message with your contact details and we will get back to you within 24 business hours. For a quicker response, please utilize the contact form on our website or email us at support@kreelaan.com. Thank you for choosing Kreelaan. We are committed to providing you with luxury solutions and are excited to meet your needs.

Prior to making a purchase, it is important to thoroughly examine all photos and item descriptions to guarantee it meets your standards. Keep in mind that pre-owned items are non-returnable and considered final sales. For more details, refer to our pre-owned policy.

DHL Shipping will arrive in 4-7 business days

USPS Shipping will arrive in 3-5 business days

UPS Shipping will arrive in 2-5 business days

UPS 2 Day Delivery will be shipped the next business day if ordered by 5pm EST

Please be aware that all of our items require a signature upon delivery, regardless of the cost. The courier will provide an estimated delivery time, and if your item is eligible for expedited shipping, you will have that option during checkout. For more information, please refer to our comprehensive shipping and refund policy.

Our store guarantees that all of our handbags are 100% authentic. For a small fee of $25, we offer a COA (Certificate of Authenticity) for extra assurance. Partnered with leading authentication companies like Entrupy, we ensure a 99.1% accuracy rate and provide a financial guarantee to protect the buyer from any potential losses. Although it is highly unlikely, in the rare case of a misidentified item, we will even buy it back from you after the dispute process is completed. To add a certificate to your purchase, click on the link below.

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